Authorize.Net

Authorize.Net is a world-known and trusted payment provider that allows you to accept credit and debit cards in your online store.

To use Authorize.Net Accept Hosted payment method in your online store, you need to obtain a merchant account with Authorize.Net and configure this payment method in your online store admin panel.

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Configuring Authorize.Net payment method

To configure Authorize.Net as your payment method:

1. Obtain a merchant account with Authorize.Net or skip this step, if you already have one.
2. From your online store’s admin panel, go to Payment.
3. Scroll down and click Choose Payment Method.
4. Select Authorize.Net Accept Hosted from the drop-down menu.

5. Enter your API Login ID, Transaction Key, and Signature Key:

6. Select the Transaction Type:
   • Authorize only
     This transaction type will not be sent for settlement until you capture the funds manually in your Authorize.Net merchant account.
   • Authorize and Capture
     This is the most common type of credit card transaction when the amount is sent for authorization, and if approved, is automatically submitted for settlement.
7. When you have entered your account credentials, click Save.

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Using Authorize.Net in test mode

If you want to use Authorize.Net in test mode, you need to sign up for a sandbox account with Authorize.Net and enable the test mode for this payment method in your online store admin panel.

To configure Authorize.Net in test mode:

1. Obtain a sandbox account with Authorize.Net or skip this step, if you already have one.
2. From your online store admin panel, go to Payment.
3. Click Authorize.Net Accept Hosted – Settings:

4. Enter the credentials of your sandbox account.

5. Click Advanced settings and enter https://test.authorize.net/gateway/transact.dll as your Endpoint URL.
6. Check the option Enable test mode.

7. Click Save.

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Troubleshooting

We have collected here the most common errors that you may get, if your Authorize.Net payment is configured incorrectly and how you can solve them.

Authorize.net FDC Merchant ID or Terminal ID is incorrect

This error indicates that there is an issue with your Merchant Service Provider that configured up your Authorize.Net account or with your Authorize.Net account itself.

Please report this error to the Authorize.net customer support.

(123) This account has not been given the permission(s) required for this request

Please make sure that you use the correct API Login ID for Authorize.Net account credentials in your online store Control Panel → Payment.

(99) This transaction cannot be accepted

This error means that the account credentials you entered for Authorize.Net payment method in your online store Control Panel are not valid.

Please, make that the Transaction Key you entered for Authorize.Net payment method in your online store Control Panel matches the current Transaction Key in your Authorize.Net merchant account.

(13) The merchant login ID or password is invalid or the account is inactive

This error means that the account credentials you entered for Authorize.Net payment method in your online store Control Panel are not valid.

Please, make sure that the credentials you entered for Authorize.Net payment method in your online store Control Panel match your live Authorize.Net merchant account.

If you use a sandbox account, ensure that test mode is configured correctly.

(14) The referrer, relay response or receipt link URL is invalid

This error means that the Relay Response/Receipt URL in your Authorize.Net merchant account doesn’t match the Relay Response/Receipt URL sent by your store with the transaction details.

Please, edit the Relay Response/Receipt URL in your Authorize.Net merchant account:

1. Log in to your Authorize.net merchant account.
2. Go to the Receipt/Response URLs page.
3. Click Add URL.
4. Enter https://app.shopsettings.com/authorizenet/STORE_ID (where STORE_ID is the ID of your store account) to the URL field.
5. Click Submit.